Is your customer service department overloaded by salespersons and customers calling in to find out order status information?

OrdersLink is a web application that allows companies running ShopWorks OnSite to project order information from their internal system onto a web site. All of the information on the site is password protected. YOU determine which customers and which salespeople can access what order status information.

Order status and details
from you…

…to your customer.
 
UPS (and other) Package Tracking

UPS Tracking numbers are automatically uploaded nightly from your OnSite 7 system to your site. Customers track shipped orders by clicking on a link.
Design Thumbnails

This OrdersLink feature allows your art department to post images to your OrdersLink.com site.

Customers and salespersons can see these thumbnails when they log in and look at their orders.