Frequently Asked Questions

Listed below are answers to some frequently asked questions. For more information or for any other questions please call us.


What is ShopWorks OnSite?
 
OnSite is a completely integrated business management tool designed specifically for screen printers, embroiderers and promotional product distributors. We designed OnSite after owning our own shop for 10 years. This knowledge and experience with the industry has gone into all of the ShopWorks products.

What does OnSite do?
 


OnSite is designed to be a turnkey solution for running your business. Specific functions include:

1.   Job quoting
2.   Pricing tables
3.   Contact management
4.   Order entry
5.   Job status & tracking
6.   Purchasing
7.   Inventory management
8.   Receiving
9.   Production scheduling
10.   Production management
11.   Shipping
12.   Payables
13.   Receivables
14.   Full general ledger accounting

Why use OnSite instead of QuickBooks?
 


QuickBooks is an accounting program. OnSite, is a complete business solution that combines accounting power with tools that help you proactively manage your business.

QuickBooks is designed to be used by all businesses. The philosophy is that all businesses need only a single, generic software solution. OnSite is designed specifically for this industry. The philosophy is that tools designed specifically for this industry are going to do a better job in helping you manage your business.

How much of your day do you really spend doing "accounting"...20-30%? In this industry, most of your time is spent on managing work in progress. Entering sales orders, doing quotes and checking on job status.

OnSite is designed from the ground up to address these parts of your day, AS WELL AS the accounting! QuickBooks or other accounting packages are never going to do a good job of managing the jobs you are working on right now.


How easy is it to use?
 
OnSite is designed BY our industry FOR our industry. We owned a shop for years before designing OnSite, so we understand what you go through on a daily basis. The program has been designed to be easy to use and easy to train employees on. It is a Windows based program and the interface is very intuitive.

What kind of computers do I need?
 


OnSite runs on both the Windows and Macintosh platforms. If you have more than 2 users (it runs over your network so people can be using it at the same time), than you will also need a Windows NT server for storing the data.

Click here for more information on hardware and software requirements.


Is training available?
 


Yes. You have the option of using our CD based tutorial training, or having a trainer come to your place of business for as much training is necessary. Most of our customers elect for 2 days of on-site training. The choice is yours. One to two times per year, we also have a ShopWorks University somewhere around the country. This is an opportunity for you and your staff to get additional training on specific functions, and to meet other ShopWorks users.


How much does OnSite cost?
 
OnSite runs over your computer network. Overall price depends on the number of users that you license. Click here for complete pricing information.

How can I find out more?
 


There are a few different ways you can find out more about ShopWorks OnSite:

  1. Use this web site to view the OnSite Desktop
  2. Download a demo that will show you how to use OnSite
  3. See us at a trade show or contact us to have a personal demonstration.