ShopWorks operates in the business-to-business (B2B) software industry. Unlike many companies and websites, we do not focus on consumer users or the collection of consumer data. To the extent we collect information online, our purpose is to better serve our business customers.
You can visit our Sites without telling us who you are or revealing any personally identifiable information about yourself. There are times, however, when we may need and request personally identifiable information from you so that we can better serve you.
ShopWorks will only collect personally identifiable information (such as your name, mailing address, telephone number, or email address, company name, company address or products and operating systems you use) when it is voluntarily submitted to us at the Sites. We will use this information to comply with your request for information. For example, if you request technical support assistance, we need to know who you are, what product you are using and in what computer system environment you are using the product in order to respond to your request as efficiently and effectively as possible. If you are interested in signing up for one of our webinars, the personally identifiable information you provide to us will enable us to tailor the webinar more closely to your specific needs. In addition, from time to time, we may refer to your personally identifiable information to better understand your needs and how we can improve our products and services. We may use that information to contact you.
We provide links to unaffiliated third party Internet sites strictly as a service to you. Your personally identifiable information is not shared with these third parties. ShopWorks is not responsible for the privacy practices of third party Internet sites. If you leave the Sites you should be sure to read the privacy notice of each Internet site that you visit.
The Sites use information in aggregate form to track the total number of visitors to our, the number of visitors to each page of our Sites, and the domain names of our visitors’ Internet service providers. No personally identifiable information is revealed to us in this process.
We will not sell or otherwise transfer the personally identifiable information you provide via the Sites to any third party unless (1) otherwise disclosed to you when you submit your information; (2) to provide needed information to our agents, partners and contractors who may provide products and/or services to you; (3) as necessary for processing your credit card transactions or support transactions; or (4) for compliance with possible legal or governmental disclosure requirements. We do not rent, sell or otherwise share information that we gather about our website visitors with outside parties. In short, all the personally identifiable information that you provide to us via the Sites will remain with ShopWorks and/or its agents, contractors and partners.
ShopWorks is committed to protecting the personally identifiable information entrusted to us. We have implemented reasonable and appropriate physical, electronic and administrative procedures to safeguard and secure this information from loss, misuse, unauthorized access or disclosure, alteration and destruction. Unfortunately, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure. As a result, while ShopWorks attempts to protect all personally identifiable information, we cannot ensure or warrant that personally identifiable information will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network.