If you need support or additional information about your ShopWorks system, there are several avenues that are open to you. First, you could call for phone support, and if you don’t get what you need, there, then you can schedule remote support. If you are looking for more general support or information, though, then ShopWorks Technical Support is likely what you need.
ShopWorks Central Support center is a web-based resource center that is automatically available to all ShopWorks customers and is the main method that ShopWorks uses to distribute upgrades and training resources to all customers. Storing things in the cloud not only opens up space for more videos and material but also allows countless customers to download from one location. This then saves money, because ShopWorks doesn’t have to invest in creating discs and other physical upgrade materials to send out to each client.
Each customer is assigned a single username and password, which can be used by all employees at the company to access materials on a wide range of training topics. Also, the same password login can be used to access upgrades, which can be downloaded and installed easily. This helps customers stay up to date on their software solutions for business.
Clients who are considering expanding or changing their business also find ShopWorks Central Support to be a useful tool for finding out how they can use their current system as a print estimating software, a sign business software, or another software solution based on the products and services they are planning on offering.