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Give Your Customers Control with ManageOrders

Allow Your Customers to Manage Their OnSite Orders Online. Anytime. From Any Device.

ManageOrders Self-Service Order Management Logo
Manage Orders self-service customer order management software complements your OnSite business management software by providing your customers with a self-service web portal to manage their orders. Features include:

Order management details

Order management status

Review designs & proofs

Make payments

Check shipping status

Receive order updates

Loved by You and Your Customers

Your customers will love ManageOrders self-service order management because it makes it easy for them to check orders, track shipments and make payments. Anytime. On any device, including desktops, laptops, tablets and smartphones.

You’ll love it because it saves you time and money by allowing customers to help themselves rather than call your sales or customer service team to manage an order.

ManageOrders In Action Video


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Loaded with Functionality to Make Self-Service Order Management Easy

Customizable Branding

ManageOrders is branded specifically for your business. Match the look-and-feel of your company website, your logo, and your custom URL.

Configurable Control Rights

You determine what the customer sees – orders, payments, designs & proofs, and shipping details.

Order Detail History

Provide your customers with order details, including product, shipping and other related information. Customers can view all current orders plus the past 2 years of finished orders.

Check Orders Anytime. Any Device

ManageOrders is mobile-friendly and works well on smartphones, tablets or desktops within standard web browsers.

Shipping Tracking

Customers can track shipped orders for UPS, Fedex and other tracking numbers by clicking a link.

Thumbnail Art Images

Thumbnail images are automatically uploaded from your OnSite system to ManageOrders. No manual importing by artists or CSR employees. Customers can see these thumbnails when they check their orders.

Order Messaging

User order messages to provide text updates, such as “Your order will be ready tomorrow” or “You payment is late.” Customers can reply via email directly from ManageOrders.

Online Payments

Your customers make payments directly from ManageOrders using SSL and authorize.net. These payments are available for import directly from your OnSite system.

Integration with Onsite and ProofStuff

ManageOrders is seamlessly integrated with OnSite and ProofStuff. customers can see all open orders that have proofs, and approve or decline proofs directly from ManageOrders. You must be using OnSite to take advantage of ManageOrders.

ManageOrders Self-Service Order Management Pricing

ManageOrders Overview & Pricing PDF

One Software Solution for Your Entire Business

Request a Demo

Contact US

313 10th Street, West Palm Beach, FL 33401
800.526.6702
sales@shopworx.com

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ShopWorks business software helps over 850 of the most successful decorated apparel and promotional product companies grow their business by streamlining operations and improving productivity of the entire shop.

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  • PRODUCTS
    • OnSite | Business Management Software
    • ProofStuff | Online Proofing
    • ManageOrders | Self-Service Order Management
  • INDUSTRIES
    • Screen Printers
    • Embroidery Companies
    • Digital Printers
    • Decorated Apparel
    • Award Companies
    • Promotional Products
  • INTEGRATIONS
    • Alpha Broder
    • Avalara Sales Tax
    • Credit Card Processing
    • InkSoft
    • OnSite EDP
    • OrderMyGear
    • PayJunction Integration
    • SAGE
    • SanMar
    • Shopify
  • BLOG

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